1. Marketcube Support
  2. Quick guide for Operators
  3. Payments (Commission, Taxes & Vendor Payouts)

My vendors are not able to connect their PayPal account as they are receiving an Invalid redirect URL error. How to fix this?

If you have connected your PayPal account but your vendors are not able to connect their account and are receiving the below error, then it means that you, as an operator, have not connected your account correctly.
Screen Shot 2020-11-08 at 12.14.43 PM (1)
At the time of connecting PayPal account, you have to add a redirect URL (please refer to our support document on how to connect PayPal)

* If you are using a custom domain, then add both the  redirect URL mentioned below:

  1. https://Your Custom Domain/paypal/callback
    Example: https://render.marketcube.io/paypal/callback
  2. https://marketplace.marketcube.io/paypal/callback

* If a custom domain is not being used then add the below redirect URL:

1. https://marketplace.marketcube.io/paypal/callback

After adding this redirect URL, your vendor will not receive the above error.

Got more questions? Use the chatbox on the right to get in touch with us or email us at support.marketcube.io