Different Order Status in Marketcube
This article will discuss the various order status in Marketcube for the orders.
To access the order tab & to access the "Orders" section, where you can see all the orders & then able to manage the different status & track them. Follow the below steps:-
1. Login as an Operator/Vendor >> Click on "Orders".
2. Now you'll be able to see the list of the order available on your store:-
3. There are multiple order statuses are available i.e.
- New:- A new Order received from the customer.
- Accepted:- Vendor has given the confirmation that they will be going to fulfill it.
- Partial:- Few order line items (for multi-vendor order) has been marked as "Accepted"/"Rejected" (might be from same vendor or from different vendors).
- Rejected:- If vendor has decline to fulfill the order & mark it as rejected.
- Shipped:- If the complete order has been marked as fulfilled from the vendors.
- Delivered:- Once the order is delivered to the customer then as an Operator/Vendor you can mark the order as 'Delivered' once it has been delivered.
- Follow the steps to mark order as Delivered:-
Click on manage w.r.t. order >> Select 'Mark as Delivered' (as shown in the screenshot below).
- Then the order will be marked as Delivered (as shown in the screenshot below. Refer order number #1023).
- Follow the steps to mark order as Delivered:-
Got more questions? Use the chatbox on the right to get in touch with us or email us at ‘ support@marketcube.io’.