Returns are an integral part of running a marketplace, however as an operator it is important to determine when to pay your vendors, post order shipment or post the expiry of the returns period.
Setting your return policy can help define a) if indeed returns are allowed and b) when will you release funds to your vendors. Adding days to the "Returns allowed" will help us to calculate the when a payment becomes due to your vendor, under the "Payments" section.
We calculate the due date from the time as order is shipped, i.e. when tracking information is added, e.g. "Returns allowed" is "10 days" means that payment to your Vendor becomes due on the eleventh day post fulfilment, unless a customer has raises a returns request prior to that.
If "no returns allowed" is selected, then payment to you vendor becomes due as soon as shipment /tracking information has been added.