Returns are an integral part of running a marketplace, and as a part of your marketplace set up you need to configure your returns terms to determine when to pay your vendors, post order shipment or post the expiry of the returns period.
To configure returns terms head to Setup section accessible from your Dashboard and choose Set Up Your Marketplace Terms.
Within returns terms you should choose whether you accept returns and if they are allowed then you also need to choose the number of days allowed for them. This together with Payment Terms will help Marketcube to determine when to trigger payments to your vendors for orders.
Got more questions? Use the chatbox on the right to get in touch with us or email firstname.lastname@example.org